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Shopping Information
What types of cakes do you offer?
We offer a wide range of cakes, including custom designs for birthdays, anniversaries, weddings, cartoon-themed cakes, and more. We also provide personalized hampers and baked goods for all occasions.
Can I customize the design of my cake?
Yes, absolutely! We specialize in custom cakes. You can choose your design, theme, flavor, and even have personalized messages or decorations on the cake.
How far in advance should I place my order?
We recommend placing your order at least 2-3 days in advance for standard cakes. For custom or themed cakes, please order at least 5-7 days ahead to ensure we have enough time to create your perfect cake.
Do you offer delivery?
Yes, we offer delivery services. Please let us know the delivery address and preferred time while placing your order, and we’ll make sure it reaches you fresh and on time.
What cake flavors are available?
We offer a variety of flavors including chocolate, vanilla, red velvet, butterscotch, and more. If you have any special flavor requests, feel free to ask, and we’ll do our best to accommodate them.
Do you offer gift hampers for special occasions?
Yes, we offer a wide selection of beautifully curated gift hampers for birthdays, weddings, anniversaries, and other occasions. Each hamper is customized based on your preferences.
How can I place an order?
You can place your order through our website, over the phone, or by visiting our store. Feel free to reach out to us for any special requests or inquiries!
What is your cancellation policy?
We accept cancellations up to 24 hours before the delivery or pickup time. After that, we may not be able to process a refund, depending on the order details.
Payment Infomation
When the order payment is taken of my bank account?
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What is wishlist?
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What should I do if I receive a damaged or wrong product?
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Can I change or cancel my order?
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What is "package tracking" in my orders?
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