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Return Policy
At Bakes and Gifts by Sheetal Rathi, we take great pride in delivering high-quality, freshly baked products and personalized gifts. Since our items are custom-made to your specific requirements, we are unable to accept returns or exchanges once the order is completed.
However, if you receive a product that is damaged or incorrect, please contact us immediately within 24 hours of delivery or pickup. We will assess the situation and work with you to provide a solution, which may include a replacement or store credit, depending on the circumstances.
Important Notes:
- Cakes and personalized items are non-refundable once the order has been confirmed.
- We recommend you double-check all details (like cake designs, delivery address, etc.) before confirming your order to avoid any issues.
- If you have any concerns about an order, please reach out to us right away. We are happy to assist you in ensuring your experience is positive.
Thank you for understanding and for choosing Bakes and Gifts by Sheetal Rathi!
Delivery charges for orders from the Online Shop?
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How long will delivery take?
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What exactly happens after ordering?
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Do I receive an invoice for my order?
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SHOPPING INFORMATION
When the order payment is taken of my bank account?
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What is wishlist?
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What should I do if I receive a damaged or wrong product?
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Can I change or cancel my order?
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What is "package tracking" in my orders?
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